Shipping policy

Thank you for shopping with Coco Seat. Review the details below for information on shipping rates, delivery timelines, and tracking.

Shipping Cost

All orders ship free, with no minimum purchase.

Where We Ship

We ship to the United States, the United Kingdom, Canada, and Australia. We don't currently ship to other countries.

Processing Times

In-stock items are processed and shipped within 1 to 2 business days, excluding weekends and holidays. Processing can take longer during peak periods and promotions. Once your order ships, you'll receive a confirmation email with a tracking number.

Delivery Times

United States

US orders ship from our US warehouse. Typical delivery is 3 to 8 business days after dispatch. A small number of remote addresses may take longer.

If a color is temporarily out of stock at our US warehouse, it ships from our overseas warehouse instead. Delivery is then 5 to 12 business days, with all duties and taxes prepaid, so there is nothing to pay on delivery. The product page shows which applies before you order. If your order includes items from both warehouses, they may arrive separately, each with its own tracking number.

United Kingdom, Canada, and Australia

Typical delivery is 5 to 12 business days after dispatch.

Preorders

If an item is listed as Preorder, it ships by the estimated ship-by date shown on the product page. You'll receive tracking once your preorder ships.

Order Tracking

A tracking number is emailed once your order ships. Tracking updates can take up to 24 hours to appear on the carrier's website. If tracking shows "delivered" but you didn't receive the package, contact us within 7 days of the delivery scan so we can investigate.

Questions and Returns

Email support@cocoseat.com or call +1 (725) 600-5722. We reply within 1 business day and are open 9am to 6pm every day except Sunday.

For returns, see our Return and Refund Policy.